For the past twenty years, the playbook for establishing a Global Capability Center (GCC) in India followed a predictable, linear financial model: optimize the cost-per-seat, scale technical headcount, and run high-volume operational tasks at a fraction of Western overhead. It was a pure labor arbitrage play, and it worked exceptionally well. By the close of […]
The classic proverb that insanity is doing the same thing over and over again and expecting different results might as well have been written for the traditional hiring sector. For years, talent acquisition engines ran on repetitive, legacy processes. However, sustained economic uncertainties over the past eight quarters have forced global market leaders and multinational […]